How can we help?

Find answers to common questions, explore guides, or get in touch with our support team.

Documentation

Comprehensive guides and API references

Coming Soon

Community

Join discussions and share experiences

Coming Soon

Contact Support

Get help from our support team

support@chatful.co

Quick Guides

Getting Started

Learn the basics of creating your first AI chatbot

Website Crawling

How to add and manage website sources

PDF Upload

Train your chatbot with PDF documents

Embedding Guide

Add the chat widget to your website

Customization

Personalize your chatbot appearance

Best Practices

Tips for optimal chatbot performance

Detailed guides coming soon...

Frequently Asked Questions

How do I create a chatbot?

Go to your Dashboard, click "New Project", fill in the details, add your website URL or upload PDFs, and click "Build Knowledge Base". Your chatbot will be ready in minutes!

What types of content can I use for training?

You can train your chatbot using website URLs (we crawl the content automatically) or by uploading PDF documents. Both sources are processed and converted into a searchable knowledge base.

How do I embed the chatbot on my website?

Go to your project's "Embed" tab. Copy the provided script tag and paste it into your website's HTML, just before the closing </body> tag. The chat widget will appear automatically.

Can I customize the chatbot appearance?

Yes! You can customize the bot name, welcome message, primary color, and starter suggestions from the project settings. More customization options are coming soon.

How accurate are the chatbot responses?

The chatbot uses advanced AI (GPT-4) combined with your knowledge base to provide accurate, contextual answers. Responses include source citations so users can verify information.

Is there a limit on the number of chatbots I can create?

During the beta period, you can create multiple projects. Specific limits will be introduced with our pricing plans.

Still need help?

Can't find what you're looking for? Our support team is here to help you get the most out of Chatful AI.